Monday, June 25, 2012

Out of Control

As many of you may have already noticed, we removed the foosball table. For some of you that might be a sigh of relief, as your children begged to play as soon as you walked through the door. For others it might be quite a disappointment, as many of you enjoyed it. Well, there are a few reasons that lead to it's fair well. For one, it was getting destroyed. One of our employees was kind enough to lend it to the public, and after just a few months we noticed its deterioration. Two, there were many people not following the rules. The most important rule being no children under ten, unless accompanied by an adult. We made that rule after a child fell off a bench and hurt his head while playing alone. Which leads me to the third and main reason, it was too dangerous! Since kids were unaccompanied by an adult, and the height of the handles and force of an opposing child aiming for the ball was the perfect recipe for a black eye or a breath taking jolt to the wind pipe. I am sure most of you can understand why we felt it was necessary to remove it from the premises.
With that said, I would like to continue with that thought and ask that parents be more cautious in general about their children in the restaurant. When Emily and I set out to open Girasole, we wanted to create an establishment that was cozy and welcoming to all, including family's. We both have young children and live in the area, so we understood the need for a restaurant that could accommodate a family and larger groups. However, there have been many days in the last year and a half that we have almost regretted making it child friendly.
It's not the kids that we don't like, we love them! There are many kids we know by name and look forward to seeing week after week. But sometimes I truly cannot believe the jaw dropping behavior we have seen. Here is a brief list of some of the shocking moments: running around barefoot, dumping our card games into water glasses, crawling underneath other customers tables, running back into the kitchen or out the front door unnoticed by their parents, hanging from the foosball table handles, standing in the middle of the foosball table, hitting our servers, ear peircing screams throughout an entire meal, and jumping on and off our glass topped door tables.
I try and be understanding of parents when their children misbehave, but when a child's safety is compromised because parents aren't being mindful I have no patience. Girasole may be child friendly, but not child proof. Please, please understand that this comes from a loving place. If you think you may be one of these parents, we are kindly asking you to remember it is a restaurant, not Chucky Cheese.

10 comments:

  1. I am shocked that as a business owner, you would make the ridiculous choice to post such a lengthy, unfriendly blog entry instructing parents how to raise their children. Not only is it bad PR, it's just bad taste.

    I completely agree with you that children can get out of hand, and it's disappointing when it causes problems for your staff or property. But to describe in several paragraphs why your establishment "isn't Chuck E. Cheese's" is laughable.

    Please keep your grudges private, and more people might want to frequent your business. Fortunately, I doubt many people visit your blog.

    Additionally, if this is your website, your phone number and hours should be more prominent. Or just hire someone to do your marketing.

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    1. This is America, and here business owners still have a few rights. Part of the joy of running your own business is you don't have to grin and bear it when certain people are being obnoxious. The owners run this business for their own benefit - not yours or anyone else, and they have the right to refuse service to anyone.

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    2. The reason my partner and I have stopped going to girasole is because of these parents. This post makes me want to drop by and get a pizza in support.

      Calling out bad parenting, especially when the child is in danger is the right thing to do. I have worked in industrial/commercial kitchens for ten years and know what that equipment can do to a person. A child just wandering in there isn't going to be noticed by a busy worker and could get hurt, or worse. It's the parent's responsibility to watch that child, not the restaurant workers.


      There's nothing, NOTHING in that post that indicates any kind of a grudge. It was a polite request. Your post on the other hand is a cowardly, anonymous attack. Have the conviction to stand behind your words.

      -PJ

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    3. I've never been here at this pizza place but, I do work with kids everyday. I see how some parents are with their kids and I am sure almost any parent would be pay attendtion to the miscomuttasion between a child and their parents. There is no reason for an OWNER not to be able to voice his reasoning for taking an action at his or her place. Whether its here or somewhere else. I personaly would like to hear a reasoning for something that is very well enjoyed and loved that was taken away than not. And on another note, it was one of the workers foosball table not the owners therefore they have every right to taken it back before someone wants to sue them for something stupid thats the parents fault.
      I look forward to going and checking out this place.

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  2. ... It's their business and they can say whatever they'd like. Im sure if a kid is screaming it would even benefit the business to throw them out for the other customers sake. If that fast good chicken place can hate gays then this pizza place can politely remind parents to controll their children

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  3. Just post a sign that states "All unattended children will be given a kitten and a cappuccino."

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  4. Or a kazoo. Good pizza by the way

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  5. I completely support this post. Granted I'm a single guy in my 20's, but I've noticed very unruly children literally running around the whole restaurant numerous times. The fact that it's been tolerated so well is a testament to the owners' patience.

    Just because there's a few toys in the corner doesn't mean it's a playground. You are a bad parent if you allows your child to behave as poorly as indicated by this blog post. I have literally left this place rather than ordering due to loud unruly kids.

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  6. Yap I agree, Restaurant owner has that right.. as it creates nuisance to the people over there

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  7. I enjoy kids, and come from a large family. One of the important things we were taught by our parents was to be considerate of fellow diners, no matter our age, or how casual the establishment was. Learning that at a young age made it possible for me to be treated with respect by adults when I was a child, instead of merely tolerated or talked down to. I consider that much kinder on my parents' part than letting me be disruptive would have been. Ciao.

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